We aim to ship all orders within 2 working days. We ship with DPD and Royal Mail depending on parcel size and delivery area. You should receive your parcel within 1-5 working days.

We want you to be completely satisfied with your purchase from Woofandpup. If for any reason you are not satisfied, we accept returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact our customer service team for instructions. Returns and exchanges must be in their original condition and packaging. Shipping costs for returns and exchanges are the responsibility of the customer.